This Cookie Policy explains how LolaJack ("we", "us", "our"), operated at lola-jack.co, uses cookies and similar tracking technologies when you visit our website, use our casino lobby, access the sportsbook, or interact with any other feature of our platform. Please read this policy carefully alongside our Privacy Policy and Terms & Conditions.
Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They are widely used to make websites work correctly, to work more efficiently, and to provide information to the site's operators. Cookies cannot execute programmes or deliver viruses to your device; they are unique to your browser and are used only for the purposes described in this policy.
In addition to cookies, we may use similar technologies such as web beacons (also called pixel tags), local storage objects, and session tokens. For simplicity, all such technologies are referred to collectively as "cookies" throughout this policy.
LolaJack is operated by Lolajack Casino and is accessible at lola-jack.co. We hold an international gaming licence and operate in compliance with the 5th Anti-Money Laundering (AML) Amendment. Any questions about this Cookie Policy can be directed to our support team via live chat on lola-jack.co or by e-mail at [email protected], available 24 hours a day, seven days a week.
We use four principal categories of cookies on lola-jack.co. The table below summarises each category, its purpose, and whether it is strictly necessary for the site to function.
| Category | Purpose | Strictly Necessary? |
|---|---|---|
| Strictly Necessary | Enable core site functionality — account login, session management, wallet access, security, and fraud prevention. | Yes |
| Performance & Analytics | Collect aggregated data on how visitors navigate lola-jack.co, which game categories are used most, sportsbook market interaction, and page load performance. | No |
| Functional | Remember your preferences — chosen currency (e.g. EUR, USD, crypto), language settings, preferred lobby view, and responsible-gaming limits you have set. | No |
| Marketing & Targeting | Deliver relevant promotional content, track responses to bonus offers such as the welcome package or Weekly Reload promotions, and support affiliate attribution. | No |
These cookies are essential for lola-jack.co to operate. Without them, services you have requested — such as logging in to your account, accessing the unified wallet shared between the casino and sportsbook, or initiating a deposit or withdrawal — cannot be provided. Because they are essential, strictly necessary cookies do not require your consent, and they cannot be disabled through our cookie preference tool. They include, but are not limited to:
These cookies allow us to count visits and understand how users interact with lola-jack.co, helping us improve site performance and user experience. Information collected is aggregated and anonymised wherever possible. Examples of what these cookies may record include:
We may use third-party analytics providers to assist with this. Those providers are contractually restricted from using the data for any purpose other than providing analytics services to us.
Functional cookies enable lola-jack.co to remember choices you make and provide enhanced, personalised features. If you do not accept functional cookies, some preferences may not be saved between sessions. These cookies may remember:
These cookies are used to make promotional communications more relevant to you and to measure the effectiveness of our marketing activity. They may be set by us or by trusted third-party partners, including affiliate networks. These cookies may:
Marketing cookies do not store directly personally identifiable information such as your name, e-mail address, or payment details. However, they do create a profile based on a unique identifier linked to your browser or device.
Certain third parties that provide services integrated into lola-jack.co may also set cookies on your device. These third parties include game studios (such as Pragmatic Play, Evolution, Nolimit City, Hacksaw, Play'n GO, NetEnt, and others from our 50+ provider library), live casino stream providers, analytics platforms, and payment-processing partners. We do not control the cookies set by third parties, and their use is governed by those third parties' own privacy and cookie policies. We recommend reviewing the relevant policies of any third-party provider whose service you use through our platform.
Some cookies on lola-jack.co play a direct role in our responsible-gaming framework. These are classified as strictly necessary because they support features that protect players, including:
Disabling or blocking responsible-gaming cookies may interfere with these protections. If you have concerns about your play, please contact our support team at [email protected] or use the responsible-gaming tools available in your account settings.
When you make a deposit or request a withdrawal on lola-jack.co, session and security cookies are active to protect the transaction. We accept a range of deposit and withdrawal methods including Visa, Mastercard, Skrill, Bank Transfer, Revolut, PaysafeCard, and twelve cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), USDT, XRP, Litecoin, BNB, ADA, SOL, TRX, and DOGE. Cookies used during payment flows are strictly necessary and cannot be disabled. No sensitive card or wallet credentials are stored in cookies; payment data is handled by our payment processing partners in accordance with applicable security standards.
The length of time a cookie remains on your device depends on its type. The table below sets out typical retention periods:
| Cookie Type | Typical Retention Period |
|---|---|
| Strictly Necessary (session) | Duration of your browser session; deleted when you close the browser. |
| Strictly Necessary (persistent) | Up to 12 months, or until you log out and clear your cookies. |
| Performance & Analytics | Up to 24 months from the date of your last visit. |
| Functional | Up to 12 months, or until you reset your preferences. |
| Marketing & Targeting | Up to 12 months, or until you withdraw consent. |
Third-party cookies set by our partners may have different retention periods set by those parties. We encourage you to review their individual policies for precise details.
Except for strictly necessary cookies, you are in control of which cookies are set on your device. You can manage your preferences in the following ways:
When you first visit lola-jack.co, a cookie consent banner will appear. You can use this banner to accept all cookies, reject non-essential cookies, or customise your choices by category. You may return to and amend your preferences at any time by clicking the "Cookie Settings" link available in the footer of lola-jack.co.
Most browsers allow you to view, manage, block, and delete cookies through their settings menus. Please note that blocking all cookies — including strictly necessary ones — may prevent lola-jack.co from functioning correctly; for example, you may be unable to log in, access your account wallet, or complete a payment. Below are links to cookie management guidance for the most commonly used browsers:
If you access lola-jack.co via a mobile browser on iOS or Android, you can manage cookies through your device's browser application settings.
Where we use third-party analytics services, you may be able to opt out directly via those providers' tools. Details will be included in our full list of cookies available in the Cookie Preference Centre.
Some browsers include a "Do Not Track" (DNT) signal that you can enable. At present there is no universally agreed standard for how websites should respond to DNT signals. We will continue to monitor developments in this area and update our approach accordingly.
By clicking "Accept All Cookies" on our cookie banner when you first visit lola-jack.co, you consent to the use of all cookie categories described in this policy. Where you select specific categories only, your consent applies only to those categories. Strictly necessary cookies are deployed without consent on the legal basis of legitimate interest and contractual necessity, as they are required to deliver the service you have requested.
You may withdraw your consent at any time by adjusting your preferences in the Cookie Preference Centre or clearing cookies in your browser. Withdrawal of consent does not affect the lawfulness of any processing carried out before you withdrew consent.
As part of our obligations under our international gaming licence and compliance with the 5th AML Amendment, we are required to verify the identity of our players before processing withdrawals and in other circumstances. Session cookies are used to maintain the state of the verification process — for example, when you upload identity documents or respond to source-of-funds requests. These cookies are strictly necessary and cannot be disabled. No verification documents are stored in cookies; they are transmitted securely to our compliance team for review.
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes to our service offering, or to comply with new legal or regulatory requirements. When we make material changes, we will notify you by displaying a prominent notice on lola-jack.co or by updating the cookie consent banner to request fresh consent where required. The date of the most recent revision will always be noted at the bottom of this page. We encourage you to review this policy periodically.
If you have any questions about this Cookie Policy, wish to exercise any rights in relation to data processed through cookies, or require further information about the cookies active on lola-jack.co, please contact our support team:
We aim to respond to all enquiries promptly. For formal data-protection requests, please state the nature of your request clearly in your communication so that we can direct it to the appropriate team without delay.
This Cookie Policy was last reviewed and updated in 2026. LolaJack reserves the right to amend this policy at any time in accordance with Section 11 above.
